- Introduction
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- Chapter 1—A Heavenly Talent
- Chapter 2—Design for Communication
- Chapter 3—A Tool for Evangelism
- Chapter 4—Importance of Speech Education
- Chapter 5—The Role of Parents
- Chapter 6—The Role of Teachers
- Chapter 7—Students and Speech
- Chapter 8—The Influence of Words
- Chapter 9—Persuasion Through Speech
- Chapter 10—Misuse of the Gift
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- Chapter 11—Nature of His Voice
- Chapter 12—Effectiveness of Presentation
- Chapter 13—Love, Sympathy, and Kindness
- Chapter 14—Patient Calmness
- Chapter 15—Simplicity
- Chapter 16—Power, Authority, and Earnestness
- Chapter 17—Words of Truth
- Chapter 18—No Complicated Reasoning nor Argument
- Chapter 19—Christ's Study of Countenances
- Chapter 20—Adaptation to His Listeners
- Chapter 21—Illustrations, Symbols, and Figures of Speech
- Chapter 22—The Worker's Model
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- Chapter 23—Revelation of Christ
- Chapter 24—Modesty, Truthfulness, and Discretion
- Chapter 25—Kinds of Negative Speaking
- Chapter 26—Love and Kindness
- Chapter 27—Effect of Words on Oneself
- Chapter 28—Discernment in Reproof
- Chapter 29—Praise and Thanksgiving
- Chapter 30—Care in Speaking of Others
- Chapter 31—Hope and Encouragement
- Chapter 32—Faith a Topic of Conversation
- Chapter 33—Simplicity in Our Speech
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- Chapter 38—Love and Kindness
- Chapter 39—Simplicity and Clarity
- Chapter 40—Pure Language
- Chapter 41—Earnestness and Assurance
- Chapter 42—Conversational Manner
- Chapter 43—No Harsh Words nor Debating Spirit
- Chapter 44—Brevity
- Chapter 45—Speed and Tone
- Chapter 46—Anecdotes and Humor
- Chapter 47—Illustrations and Visual Aids
- Chapter 48—Oratorical and Theatrical Display
- Chapter 49—Danger of Excessive Emotion
- Chapter 50—Being Heard, but Not by Shouting
- Chapter 51—Refinement and Solemnity of Demeanor
- Chapter 52—Every Person an Original
- Chapter 53—The Real Proof of Preaching
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- Chapter 64—The Power of Song
- Chapter 65—Christ's Singing
- Chapter 66—Voice Culture and Song
- Chapter 67—Wrong Use of the Voice in Music
- Chapter 68—Singing That Is to God's Glory
- Chapter 69—Song a Part of Worship
- Chapter 70—Singing a Means of Witness
- Chapter 71—Singing in Israel's Experience
- Chapter 72—Song at Christ's Resurrection and Ascension
- Chapter 73—Song in the Last Great Crisis
- Chapter 74—Songs of the Redeemed
Chapter 13—Love, Sympathy, and Kindness
Tact, Not Severity—The Saviour never suppressed the truth, but He uttered it always in love. In His intercourse with others, He exercised the greatest tact, and He was always kind and thoughtful. He was never rude, never needlessly spoke a severe word, never gave unnecessary pain to a sensitive soul. He did not censure human weakness. He fearlessly denounced hypocrisy, unbelief, and iniquity, but tears were in His voice as He uttered His scathing rebukes. He never made truth cruel, but ever manifested a deep tenderness for humanity.—Gospel Workers, 117.VSS 79.1
Words Like a Balm—Multitudes who were not interested in the harangues of the rabbis were attracted by His teaching. They could understand His words, and their hearts were warmed and comforted. He spoke of God, not as an avenging judge, but as a tender father, and He revealed the image of God as mirrored in Himself. His words were like balm to the wounded spirit. Both by His words and by His works of mercy He was breaking the oppressive power of the old traditions and man-made commandments, and presenting the love of God in its exhaustless fullness.—The Desire of Ages, 205.VSS 79.2
Sympathy in Both Speaking and Listening—The life of Christ was filled with words and acts of benevolence, sympathy, and love. He was ever attentive to listen to and relieve the woes of those who came to Him. Multitudes carried in their own persons the evidence of His divine power. Yet after the work had been accomplished, many were ashamed of the humble yet mighty Teacher. Because the rulers did not believe on Him, the people were not willing to accept Jesus. He was a man of sorrows and acquainted with grief. They could not endure to be governed by His sober, self-denying life. They wished to enjoy the honor which the world bestows. Yet many followed the Son of God and listened to His instructions, feasting upon the words which fell so graciously from His lips. His words were full of meaning, yet so plain that the weakest could understand them.—Early Writings, 160.VSS 80.1
Assurance of Truth—The words of the Master were clear and distinct, and were spoken in sympathy and tenderness. They carried with them the assurance that here was truth. It was the simplicity and earnestness with which Christ labored and spoke that drew so many to Him.—Evangelism, 53.VSS 80.2
Comfort and Tenderness—Even in His childhood He spoke words of comfort and tenderness to young and old.... He was an example of what all children may strive to be.... In His words and actions He manifested tender sympathy for all. His companionship was a healing, soothing balm to the disheartened and depressed.—Sons and Daughters of God, 151.VSS 80.3